FHRAI Environment Awards 2009 - 2010
Questionnaire for Restaurants
(Only for standalone restaurants)
Please give facts and figures for financial year 2009-2010, unless otherwise stated.

Membership No.:........................

1. Name of Hotel: ...........................................................................................
Address:..........................................................................................
Phone:.......................................................................................................
Fax:.......................................................... E-Mail:......................................
Affiliation (chain):................................................................................................
When did hotel start operations (for  new hotels)......................................................

2. Description of Property
(i) Total Area (in sq. Meters)........................ (ii) Built up Area (in sq.Meters)..
(iii) No. of storeys ........................................ (iv) No. of Rooms....................
(v) Stand alone plot or part of a building complex: Stand alone Part of a building
(vi) New areas / facilities introduced in 2009-10
.............................................................................................
3. Environment Policy and Management
a. Upgrading Awareness of Eco-friendly Measures
Technical Updates
Strategy to promote Eco –friendly measures
Brief description of the Hotel featuring eco-friendly components
………………………………………………………………………………………………………..
…………………………………………………………………………………………………………
b. Has the property got environment audit done: Yes No
Name of the Audit Company...................................................................
..............................................................................................................
Year of Audit...................................................................................................
c. How is it being implemented ...................................................................................
………………………………………………………………………………………………………………
d. Significant results achieved...................................................................................
e. Status of ISO certification (Copy attached ): …………………………………………….

HACCP (Copy attached)  ……………………………………………………………………….
Ecotel (copy attached) ………………………………………………………………………..
Green Globe (Copy attached) ………………………………………………………………
f. Do you have written policy for energy conservation: Yes No
g. Do you have written policy for ecopurchase: Yes No
h. Do you have written policy for water management: Yes No
i. Do you have written policy for waste management and minimisation: Yes No
j. Do you have a policy of containing & dealing with leaks in chemical containers/tanks: Yes No
k. Do you have a policy for using non-CFC equipment: Yes No
l. Have you received any notice for any statutory violations or been fined/penalised. Give details.
...........................................................................................................................................................................
4. Energy Management
a. Has the property got energy audit done: Yes No
Annual Energy consumption 2007-08, 2008-09, 2009-10: Remarks
Total annual consumption of Electricity
(kWh) Comparative of three years
Consumption per occupied guest room (KWH)
Total LPG (kg) consumed annually
Total LDO / FO (KL) consumed annually
HSD (KL)
Natural gas (kg.)
Any other fuel source of energy used
(Please explain in the remarks column, if there is a significant change in the facilities accounting for higher or lower consumption. Otherwise it is presumed that the variations is on account of efficiency / inefficiency of operations.)

(Please explain in the remarks column, if there is a significant change in the facilities accounting for higher or lower consumption. Otherwise it is presumed that the variations is on account of efficiency / inefficiency of operations.)
b. Measures Adopted for energy conservation
Installed energy efficient lights (CFL) : Yes          No
Monitoring of energy in unoccupied areas...............................................................
..........................................................................................
Equipment for reducing HVAC (heating, ventilation, air-conditioning) consumption. Give details
............................................................................................................
Procedures for reducing HVAC (heating, ventilation, air-conditioning) consumption. Give details
..........................................................................................................
Results achieved .......................................................................................
c. Any other energy savings devices / procedures introduced
................................................................................................................
d. Have you taken steps for reducing consumption of following energy sources
Fuel Oil ..............................................................................................
Diesel.......................................................................................................
LPG..........................................................................................................

Any other...........................................................................................
e. Are you using any renewable energy source like
Solar water heater/cooker systems................................................................
Photo voltaic cells for lighting......................................................................
Biogas ................................................................................................
Any other.............................................................................................
f. Energy savings for windows by glazing, screens, filming, awning or other means. Please specify
.............................................................................................................................
g. Do you have a heat recovery system in
Air conditioners...................................................................................................
Boilers ..........................................................................................
Generators ....................................................................................................
Any other ................................................................................................
h. Do you have ceiling fans in guest areas and kitchen to reduce the use of air-conditioning.
................................................................................................................
i. Do you have sectional switches and/or dimmers in restaurant & other areas to switch off or dim lights in unused, low use areas.
....................................................................................................
5. Water Management and Conservation
a. Total annual water consumption from all sources: municipal, underground, purchase etc...
(Please calculate and give final ratios wherever requested.)

b. Have you installed water meters in different areas : Yes         No
If yes in what sections have these meters been installed
...............................................................................................
What results have you achieved because of these meters:
............................................................................................
c. Have you a policy of testing drinking water: Yes         No
d. How are you purifying drinking water.
..............................................................................................
e. Do you have an effluent treatment Plant : Yes         No , If yes give details
Type:
Capacity:
Date of Installation:
Last fitness clearance (date):
briefly describe its maintenance programme:
.....................................................................................
............................................................................................
f. What is the COD/BOD levels is the final discharge
...................................................................................................
............................................................................................................
Do you have a system in place for secondary use of water (grey water - already used water to be reused). Please describe
.......................................................................................................
....................................................................................................................
g. How do you dispose of waste water from
Toilets .............................................................................................................
Kitchen ...........................................................................................
h. Do you recycle cooled water from ice machines or use air coolers - give details.
..........................................................................................................................
..........................................................................................................................
6. Use of Chemicals & Eco-purchasing & Recycling
a. Do you buy in bulk or concentrates: Yes          No
If yes, give a list of items you are purchasing in bulk or as concentrates:
.......................................................................................
................................................................................................
b. Give a list of non-chemical or organic products you are using.
....................................................................................
.......................................................................................
c. Give a list of the products (cleaners & other products) whose containers you are returning to the suppliers or to be reused.
.........................................................................................
......................................................................................
d. Do you use plastic & polyethene bags Yes         No
If no, what alternatives are you using & in what areas.
............................................................................................
..............................................................................................
e. Measures for Non-Usage of Plastic 
................................................................................
f. Do you have a policy of recycling paper and envelopes, restricting use of paper. Describe the policy, examples & extent of success achieved
.............................................................................................
...............................................................................................
g. Any other item you are successfully recycling. Please list them
...................................................................................................
.....................................................................................................
7. Waste disposal & Solid waste Management
a. How are you using / disposing off left out food. Please describe measures & results.
................................................................................................
.............................................................................................
b. Are you separating plastic, metal, glass & other solid waste: Yes         No
c. How are you recycling and disposing off wasted or used items of plastic, metal, glass & other solid waste.
.........................................................................................................
........................................................................................
d. Do you separate wet & solid waste in kitchens/restaurants: Yes         No
At which point do you separate the solid waste
...................................................................................................
.............................................................................................
e. Is your wet garbage storage facility air-conditioned?
.....................................................................................
.................................................................................................
f. How are you disposing dry organic waste like used flowers etc.?
................................................................................................
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g. Any other measures, e.g. using shredded paper for packaging, using ‘rest of toilet paper’ rolls short pencils collected & donated to schools, stained, worn linen ,napkins, to be used for other users.
......................................................................................................
............................................................................................................
8. Air Pollution control and Air quality
a. Have you had Indoor Air Quality testing done are your aware of the IAQ standards: Yes          No
b. Are you taking steps to maintain & monitor Indoor Air Quality. Describe them.
.................................................................................................................................
.................................................................................................................................
c. Do you have both fresh air and exhaust system in kitchen, boiler room, plant room & service areas:
  Yes          No
If yes, Describe areas & results ..........................................................
..........................................................................................................
d. Do you provide treated fresh air in the restaurant / bar: Yes         No
e. Do you use ozonators in the restaurant / bar:     Yes      No
f. Do you use ozonators for rooms:□  Yes  □  No
g. Do you provide exhaust in guest room toilets: Yes No
h. Do you use scrubbers for DG Exhaust & boiler exhaust: Yes No
Describe them & results achieved. ....................................................................
i. Describe areas/equipments for using non-CFC equipment ...............................................................
j. Do you send discarded CFC using equipment to dealers who recycle CFCs, Give details. ................................................................................................................................................................
k. Do you ask for certification from your equipment servicing company to ascertain how they dispose off the CFC: :□  Yes  □  No
l. Do you use fresh air ionisers in tempered fresh air (TFA) circuits: Yes No
  Non-Smoking Policy etc: ………………………………………………………………………………
9. Noise Pollution Control
a. Do you inform your party/functions/banquet clients about the noise pollution levels and timings as applicable in your area o Yes o No. Give details.
.................................................................................................................
...........................................................................................................
b. Is your staff aware of the noise pollution rules and standards. Yes         No
c. What measures have you put in place to control noise pollution irritation to guests
..........................................................................................................
d. What measures have you put in place to control noise pollution effects to staff working in kitchen / or Dg Room.
.........................................................................................................
e. What measures have you taken to insulate your restaurant from external noise from street/ surrounding areas and activities
.............................................................................................................
10. Communications
a. Do you communicate your environmental policies to your guests / staff / suppliers / Govt. regulatory bodies / others
........................................................................................................
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b. How do you communicate your environmental policies to outsiders like local community/media/shareholders/ financial institutions etc.
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11. Training
a. Please describe your policies for training, motivation, rewarding staff at all levels for implementation of energy conservation / water conservation / other environment measures
............................................................................................................................
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c. Training to the restaurant staff on specific waste minimisation and waste management measures.
.............................................................................................................................
b. What system is in place for rewards
.......................................................................................................
12. Please describe any other policies & measures, not covered in the above headings and to give any reasons for your being given the Award. Please highlight steps taken recently, specially in the year 2009-2010, the period for which the data is being considered for the Award. However the cumulative effect of earlier measures will add to the environment profile of your property.
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Name of the Manager / Answering the Questionnaire:..........................................
Designation:.................................................................
Position/role in the environment team of property.........................

Signature:...........................

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