The Managing Directors/CEO's/Owners/Director/Partners/General Managers
All FHRAI Members
CC: All Members of the Executive Committee
All Regional Associations
The President
SUB: FHRAI SURVEY ON SERVICE CHARGE
Dear Member,
This is in reference to a petition filed by FHRAI in Hon’ble High Court of Delhi, thereby challenging the Guidelines of the Central Consumer Protection Authority (CCPA) dated 4th July 2022, Para 7 of which mandated the hotels and restaurants to not add Service Charge automatically in the bill and to inform the consumers that paying Service Charge is voluntary and optional.
In furtherance to the hearing of the matter, the Hon’ble High Court of Delhi passed an order on 12th April, 2023 wherein the Hon’ble Court directed FHRAI furnish some information on subject matter.
In alignment to Hon’ble Delhi High Court order, FHRAI is conducting a survey to collate information from the members. Please click link below to fill the survey-:
https://docs.google.com/forms/d/e/1FAIpQLSdb6GNC3o-_N94k77B5ZtSf_hifTDiskJzGCosGpWKbYXkx0w/viewform?vc=0&c=0&w=1&flr=0
Since this information will be very vital for the final outcome on the legal matter in the Delhi High Court, valued feedback from all our members is highly appreciated and welcomed.
You are requested to kindly fill the survey by Saturday, 15th July 2023.
With best regards,
Jaison Chacko
Secretary General
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The Federation of Hotel & Restaurant Associations of India
Regd. Off. : B-82, 8th Floor, Himalaya House, 23, K G Marg, New Delhi - 110 001
Tel.: 011-40780780, 40780714 (D), Email: fhrai@fhrai.com, Web.: www.fhrai.com