2nd August, 2025
The Managing Directors/CEO’s/Directors/Partners/General Managers
All FHRAI Members
CC: All Members of the Executive Committee
All Regional Associations
President – FHRAI
Sub:- Advisory from FSSAI on Display of Food Safety Connect Mobile App Qr Code/ Download Link at Food Premises
Dear Member
This is to inform you that, as part of an initiative to strengthen food safety surveillance and empower consumers, the Food Safety and Standards Authority of India (FSSAI) has advised all Food Business Operators (FBOs)—including restaurants, dhabas, cafés, eateries, and other food establishment to prominently display the Food Safety Connect mobile application QR code and download link at their premises.
The Food Safety Connect app, developed by FSSAI, is a user-friendly platform that allows customers to:
- Lodge complaints regarding food safety and hygiene issues
- Report misleading claims made on food products
- Access basic information about licensed or registered FBOs
- Stay informed about food safety initiatives and updates
- Most importantly, any complaint lodged through the app is automatically routed to the concerned jurisdictional authority of the food business.
For further information or to obtain the official QR code and download link, please refer to the official advisory issued by FSSAI at the following link:
https://fssai.gov.in/upload/advisories/2025/07/688a154f0130020250730181327470.pdf
Members are encouraged to actively support this initiative by ensuring wide visibility of the App QR code within their establishments and promoting its use among customers.
We appreciate your cooperation in enhancing transparency and promoting safe food practices.
With best regards,
Jaison Chacko
Secretary General
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The Federation of Hotel & Restaurant Associations of India
Regd. Office: B-82, 8th Floor, Himalaya House, 23 K.G. Marg, New Delhi - 110 001
Tel.: 011-40780780, E-mail: fhrai@fhrai.com, Website: www.fhrai.com