FHRAI

INDIA

News Details

Issues Pertaining to Operations of OTA’s - Updates

18 th Dec 2018

December 18, 2018

The Managing Directors/CEO's/Owners/Director/Partners/General Managers
All FHRAI Members

CC:  All Members of the Executive Committee
        All Regional Associations

Sub: Issues Pertaining to Operations of OTA’s - Updates

Dear Member,

Greetings from FHRAI.

FHRAI has recently sent a fresh notice to the OTAs (MMT-Goibibo-Oyo) to immediately stop contacting individual hoteliers, offering customized terms. They are once again called upon to meet the office bearers of the FHRAI as promised, to discuss and finalize mutually beneficial and uniform terms immediately.

In a new development, post the fresh notice issued by Federation of Hotel & Restaurant Associations of India (FHRAI) to MakeMyTrip, GoIbibo and Oyo Rooms, they have started reaching out individually to several hotels across cities, with a paper/contract/agreement of 20% or further reduced commission, requesting the hotel to stamp and sign or accept the document, stating reduced commission as per renegotiated terms with FHRAI. 

We would like to hereby inform you that we have yet not renegotiated any terms or commissions with any of the above OTAs/Aggregators. FHRAI is determined to break the divisive business practice adopted by such OTAs and hereby requests hoteliers not to fall prey to such individual and customized terms, against uniform business ethics, for the bigger cause of hoteliers. We further state that these terms are neither discussed with, nor ratified by FHRAI and are proud of the hotels contacted, who have unanimously rejected their proposal and refused to accept or sign any such document produced. They are standing united with FHRAI by not buying into the OTAs’ temporary promises.

FHRAI is working for this cause and we request you to stand by your allegiance and not accept any customized terms.

Warm Regards,

Gurbaxish (Gogi) Singh Kohli
President - HRAWI : Hotel & Restaurant Association Western India
Vice President - FHRAI : The Federation of Hotel & Restaurant Associations of India
Member Governing Board - IHMCTAN(MUM): Inst. 

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The Federation of Hotel & Restaurant Associations of India
Regd. Off.: B-82, 8th Floor, Himalaya House, 23 K.G. Marg, New Delhi - 110 001
Tel.: 011-40780780, 40780717 (D), Fax: 011-40780777
Email: fhrai@vsnl.com, Website: www.fhrai.com

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THE FEDERATION OF HOTEL & RESTAURANT
ASSOCIATIONS OF INDIA

Address:

B-82, 8th Floor, Himalaya House, 23,
K. G. Marg, New Delhi-110 001

Telephone: 011-40780780

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E-mail: fhrai@fhrai.com