The Managing Director/CEO/Director/Partner/General Manager
All FHRAI Members
CC: All Members of the Executive Committee
All Regional Associations
President FHRAI
Sub: Launch of FHRAI Member Support & Redressal Cell
Dear Member,
We are pleased to announce the launch of a FHRAI Member Support & Redressal Cell to assist our members in resolving their complaints, queries, and issues related to legal, regulatory, and operational matters affecting their day-to-day business activities.
Members may send their concerns or queries to redressal@fhrai.com for our review and necessary action.
- Queries or issues not requiring reference to a government authority will be addressed and responded within three working days.
- Matters requiring government clarification or intervention will be appropriately escalated by FHRAI to the concerned department or authority, and updates will be shared with the member.
This initiative reinforces FHRAI’s commitment to being a responsive and supportive partner to its members, ensuring that their voices are heard and their concerns are resolved efficiently.
With best regards,
Jaison Chacko
Secretary General
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The Federation of Hotel & Restaurant Associations of India
Regd. Off. : B-82, 8th Floor, Himalaya House, 23, K G Marg, New Delhi - 110 001
Tel.: 011-40780780, Email: fhrai@fhrai.com, Web.: www.fhrai.com