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The Federation of Hotel & Restaurant Associations of India

Request for Pending Grievances – Follow-up on Discussions with Agoda

07 th Jul 2025

The Managing Directors/CEO's/Directors/Partners/General Managers
All Members of FHRAI

CC: All Members of the Executive Committee
       All Regional Associations
       President – FHRAI

Subject: Request for Pending Grievances – Follow-up on Discussions with Agoda

Dear Member,

Greetings from FHRAI !

As previously informed, FHRAI recently held a productive discussion with Agoda, during which the platform expressed its willingness to review and resolve the grievances raised by FHRAI members.

In continuation of this initiative, we are in the process of compiling all unresolved issues to be formally shared with Agoda for further action.

We therefore request all members who have any pending or unresolved issues with Agoda to kindly share the details with us at legal@fhrai.com  by 11th  July 2025, along with all relevant supporting documents.

Your inputs are essential for helping us assess the scope of concerns and pursue a collective and effective resolution on behalf of our members.

We appreciate your cooperation and look forward to your response.

With best regards,

Jaison Chacko
Secretary General
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The Federation of Hotel & Restaurant Associations of India
Regd. Office: B-82, 8th Floor, Himalaya House, 23 K.G. Marg, New Delhi - 110 001
Tel.: 011-40780780, E-mail: fhrai@fhrai.com, Website: www.fhrai.com